Methods  
Qualitative Methods
Quantitative Methods
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EuPD Research offers a whole range of empirical market and social research instruments. We develop methods tailored specifically to our customers' requirements, whether it is a qualitative basic study, a comprehensive quantitative survey, content-analytical evaluation of material or a mixture of many different methods. In the interests of our customers we place emphasis on maximum cost efficiency.

Network-Centric Research

Examination of complex markets and new fields not yet researched are two of our particular strengths. Using project-specific networking and network intelligence we can secure the highest level of expertise and efficiency in every area of a project. Interdisciplinary research and expert teams highlight questions, information requirements and project aims from different angles so that even at the conception stage of a project the optimal strategy is selected and the necessary planning reliability is secured.

We usually approach the complexity and novelty of a problem with a mixture of methods from the range of qualitative and quantitative options available to us. This allows us to develop a systematic and well-founded coverage of the topic.

Top priority for network-based research is of course networking with internal and external experts. In connection with this, established information is sought through extensive desk research, i.e. through a comprehensive exploration of literature, media and report databases as well as internet and telephone research. Many problems can be solved using these methods alone, without the need to search further. This saves our customers time and money and gives us credibility.

In order to dig deeper and obtain more specific results, we have a range of qualitative methods at our disposal. For example, in-depth explorative discussions with market participants, group discussions or observations are particularly useful when exploring a new topic and to reveal correlations, procedures, motivations or background information.

As soon as an established information base for a comprehensive standardized questionnaire is available, quantitative surveys are used for middle-sized or large samples. They allow the circumstances to be systematically assessed and also permit quantifiable analyses to be carried out.

 
The most used data collection methods are...
Data collection

Telephone interviews

For highly standardized inquiries with great samples (e.g. representative population surveys) telephone interviews are particularly fitting and useful. An inquiry is conducted using computer assisted telephone interviewing (CATI), whereby cost efforts and error-proneness due to subsequent data entry are minimized significantly. CATI software allows for closed, partially closed as well as open-ended questions.

EuPD Research utilizes a highly specialized interview center with trained in-house staff. The close contact between project management and the call center provides a clear advantage to our customers:
 
short and well controllable field time
high degree of quality assurance due to the regular and direct information exchange between project manager, supervisors and interviewers
regular and prompt feedback to the customer during the field time
high degree of flexibility to consider customers wishes, e.g. ex post changes of research tools and approach
 
  Personal interviews
Personal inquiries normally take place at the respondents’ premises (e.g. appartment, office), in separate test studios or other neutral locations. The interview is conducted face-to-face
indirect talk between interviewer and interviewee
.

Advantages of personal inquiries are demonstrated by the fact that
 
 
certain test objects can be presented (e.g. a product, TV spot, advertisement materials)
tools can be used in order to support and illustrate topics of the questionnaire (e.g. cards or pictures)
the interviewer can observe the respondent and record their behavior
more time-consuming interviews can be conducted
 
  Written inquiries
In case of written surveys, respondents receive an visually simple and agreeable questionnaire via mail or e-mail. Respondents then send back the completed questionnaire either via mail or fax.

This form of questioning is advantageous as it can be conducted without either interviewers or the call center. Hence, it is
 
 
cost efficient
and easy to manage .
 
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Media Analysis
The EuPD Research media analysis is an example for a content analytical assessment. It is a specially developed instrument, which is not based on interviews. Instead, it studies media reporting about selected markets, companies, brands or products. The EuPD Research media analysis conflates quantitative and qualitative analyses. Media Analysis
EuPD Research

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  Thomas Olbrecht
Head Research Operations Center
 
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